Last updated: August 5, 2026

Filevine Subscription Agreement

The previous version of this Agreement can be found at: https://www.filevine.com/legal/legacy-subscription-agreement/.

Uptime PercentageService Level Credit
99.0% or higherNone
Less than 99.0% but greater than or equal to 98.0%10% of monthly* fees for the relevant calendar month
Less than 98.0% but greater than or equal to 95.0%25% of monthly* fees for the relevant calendar month
Less than 95.0%50% of monthly* fees for the relevant calendar month

* Monthly fees are calculated by dividing the Annual Price indicated in Subscriber’s Product table, as amended, less any applicable credits set forth in this Agreement, by twelve (12).

The following defined terms apply throughout this Agreement.

“Agreement”
has the meaning set forth in Section 1.1.
“AI AUP”
means the Filevine AI Acceptable Use Policy, incorporated under Section 1.1, and available at https://www.filevine.com/legal/filevine-ai-acceptable-use-policy/. 
“AI-Enabled Features”
has the meaning set forth in Section 3.1.
“Anonymized Data”
has the meaning set forth in Section 4.4.
“Authorized User”
means an individual authorized by Subscriber and Filevine to access the Services, including Subscriber’s employees, agents, and third parties with whom Subscriber transacts business.
“Confidential Information”
means non-public information disclosed by one Party to the other that is identified as confidential or that reasonably should be understood to be confidential given its nature or the circumstances of disclosure. Subscriber’s Data and Filevine’s source code, algorithms, and underlying models are each Confidential Information of the disclosing Party.
“Data”
means Subscriber’s and its Authorized Users’ data and information submitted to, or generated by, the Services, including Output. 
“Documentation”
means Filevine’s user documentation for the Services, in all forms (e.g., user manuals, Filevine University, online help files, etc.).
“DPA”
means the Filevine Data Protection Agreement, incorporated under Section 1.1 and available at https://www.filevine.com/data-protection-agreement/.
“Fees”
has the meaning set forth in Section 7.1.
“Implementation Provider”
means a Filevine-certified third party that provides implementation or data migration services under a separate agreement with Subscriber.
“Intellectual Property Rights”
means all worldwide intellectual property rights, including patent, copyright, trademark, trade secret, and moral rights.
“Logon Credentials”
means the username, password, or other credentials used by an Authorized User to access the Services.
“Output”
means information, analysis, or other content generated by the Services in response to Subscriber’s Data, including AI-generated content.
“Party”
means each of Filevine and Subscriber, and “Parties” means Filevine and Subscriber collectively.
“Product Specifications”
means the Filevine Product Specifications, incorporated under Section 1.1, and available at https://www.filevine.com/legal/product-specifications/.
“Reseller”
means an authorized third party through which Subscriber purchases the Services.
“Sales Order”
means the ordering document, executed directly with Filevine or through a Reseller, that sets forth Subscriber’s purchase of the Services.
“Security Addendum”
means the Filevine Security Addendum, incorporated under Section 1.1, and available at https://www.filevine.com/legal/filevine-security-addendum/.
“Services”
means the online, cloud-based platforms and other subscription products and services provided by Filevine and identified in a Sales Order, including associated Documentation.
“Subscriber”
means the customer identified in the applicable Sales Order.
“Term”
means the subscription term set forth in the applicable Sales Order, including any renewal periods.
"Filevine"
means Filevine, Inc.

Last updated: August 5, 2026