This Filevine AI Acceptable Use Policy (this “AI AUP”) is part of the Subscription Agreement between Filevine, Inc. (“Filevine”) and the customer identified in the applicable Sales Order (“Subscriber”) and governs use of AI-Enabled Features (features of the Filevine Services that use artificial intelligence, including LOIS). Capitalized terms not defined in this AI AUP have the meaning given in the Subscription Agreement. Updates to this AI AUP are governed by Section 1.2 of the Subscription Agreement.
Permitted Uses
Subject to this AI AUP and the Subscription Agreement, Subscriber and its Authorized Users may use AI-Enabled Features for Subscriber’s lawful internal business purposes, including, but not limited to, drafting, reviewing, and summarizing documents and correspondence, legal research and analysis, and case or matter assessment, in each case subject to Section 3 (AI-Powered Services and Output) of the Subscription Agreement, including the human-review responsibilities described there.
Prohibited Uses
Subscriber will not, and will not permit any Authorized User or third party to, use AI-Enabled Features to: (a) generate or disseminate content that is unlawful, fraudulent, or defamatory, or that infringes a third party’s intellectual property or privacy rights; (b) engage in unlawful discrimination against individuals on the basis of a legally protected characteristic; (c) create deepfakes, synthetic impersonations of real individuals, or fabricated evidence intended to deceive; (d) reverse-engineer, decompile, or attempt to derive the source code, model weights, training data, or architecture of any AI model used in the AI-Enabled Features; (e) circumvent or attempt to circumvent any safety filter, usage limit, or access control of the AI-Enabled Features; (f) develop, train, or benchmark a product or service that competes with the Filevine Services; or (g) use automated means to scrape or extract Output from the AI-Enabled Features outside ordinary use.
High-Risk and
Regulated Decision-Making
Subscriber will not use AI-Enabled Features to make, assist, or serve as a substantial factor in making a decision that produces legal or similarly significant effects on an individual (including decisions regarding an individual’s access to employment, housing, credit, insurance, healthcare, or government benefits) without meaningful review by a qualified professional. Where Subscriber’s use of AI-Enabled Features is subject to state or federal law governing automated decision-making (including the Colorado AI Act), Subscriber is responsible for complying with all applicable requirements, including any required disclosures and human-review processes.
Sensitive Data
Subscriber should exercise particular care before submitting protected health information, personal information of minors, privileged or court-sealed material, or other legally or contractually sensitive data to AI-Enabled Features, and is responsible for confirming that doing so is permitted under applicable law and Subscriber’s own confidentiality obligations.
Questions about this AI AUP may be
directed to [email protected].
Last updated: July 30, 2026