Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.
Our Mission
Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.
Job Summary:
We are seeking a detail-oriented and tech-savvy Filevine Administrator with strong experience
in legal operations and project management to assist customers in optimizing their use of
Filevine legal tech platform. This role is integral in aligning technology solutions with the client
law firm’s operational goals, ensuring streamlined workflows, and driving adoption across
teams.
The ideal candidate brings a background in technical system administration paired with proven
experience in SaaS ecosystems, workflow automation, and platform administration. You’ll serve
as both a problem-solver and a strategic advisor, capable of leading cross-functional initiatives,
managing platform updates, and training staff.
Key Responsibilities
- Advise on Best Practices
- Recommend efficient configurations, workflows, and customizations tailored to your firm’s structure
- Solve and Teach
- Proactively troubleshoot issues and empower others with training, documentation, and self-service tools
- Drive Platform Adoption
- Boost usage across teams by rolling out new features, identifying process improvements, and increasing visibility of platform value
- Stay Current and Educate Your Team
- Stay up-to-date on Filevine product releases and updates (LEX, milestone releases, and continuous product updates) and train your staff on new features
- Support Onboarding/Offboarding
- Own the tech side of employee transitions, ensuring each team member is equipped to succeed in Filevine
- Identify Workflow Inefficiencies
- Audit and improve your current processes by aligning Filevine’s tools with your operational goals
Qualifications
- Hands-on experience with Filevine or similar legal technology platforms
- Strong understanding of legal workflows, compliance, and client service standards
- Proficiency with SaaS tools, system integrations, and process automation
- Excellent project management and cross-functional collaboration skills
- Outstanding communication abilities for training, support, and change management
- Passion for solving problems, driving adoption, and empowering teams with technology
- Previous experience in a law firm, legal department, or paralegal role is a bonus