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Arctrieval

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Arctrieval slashes the time, effort, and expense of obtaining and managing medical and billing records with its user-friendly web-based software tool.

Arctrieval and Filevine

Arctrieval enhances Filevine’s legal tech stack by streamlining the process of obtaining and managing medical and billing records. Here are a few key points about Arctrieval’s solution:


    Think of it as an 'easy button' to get 90% of your medical and billing records in 30 days or less.

    Arctrieval is not a record retrieval company. Instead, Arctrieval is a software productivity application tailored for your team.

    Say goodbye to 80% of follow-up calls – Arctrieval takes the hassle out of chasing missing or incomplete records.

    Get started with Arctrieval, including Filevine integration, for just $239 per month. Enjoy unlimited requests with no hidden fees, per-request costs, commitments, or cancellation charges.

Frequently Asked Questions

Arctrieval addresses the challenges faced by attorneys and their clients who wait too long, expend too much effort, and pay too much for medical and billing records. These challenges block case resolution and deny justice, causing delays in restoring the lives of injured individuals.


Arctrieval simplifies requesting medical records and improves access to protected health information. Our state-of-the-art solution provides legal professionals with a simple way to significantly reduce the time, effort, and expense of obtaining and managing protected health information.

Arctrieval is not a retrieval service. Arctrieval is a unique software productivity tool designed to enhance the effectiveness and efficiency of your in-house team. Arctrieval replaces manual, labor-intensive processes with a straightforward, step by-step approach for obtaining and managing medical and billing records. It eliminates 80% of the time your staff wastes calling and following up with healthcare providers and facilities for missing and incomplete records.

Perfect! Arctrieval significantly enhances the effectiveness and efficiency of your in house staff. Arctrieval serves as a productivity tool for your in-house staff. Arctrieval replaces manual, labor-intensive processes with an easy-to-use, automated solution. This simplifies the workflow and eliminates 80% of wasted time chasing missing or incomplete records.

Arctrieval leverages a different methodology to request protected health information. Arctrieval combines the power of an individual right of access request, as outlined in HIPAA 45 CFR 164.524, with advanced software automation. Unlike a third-party HIPAA Authorization that leaves the provider in control of the request process, an individual right of access request empowers the attorney and client, giving them control over the request process. Failure to respond within 30 days may lead to investigations, enforcement actions, monetary penalties, and the imposition of long-term corrective action plans by the Office of Civil Rights.

Using processing time alone can be very misleading. For instance, if you send out ten requests, nine come back in four days, and one request comes back in four months, the average processing time is 15.6 days. However, the case or claim can be stalled for four months while waiting for critical information.

To better gauge performance, consider asking, “What is the absolute longest time it should take to get records?” and “What recourse is available if the records are late?”

With an individual right of access request, providers must respond within 30 days or may face enforcement actions by the Office of Civil Rights. Arctrieval users typically receive 90% of records within 30 days, with the remaining 10% arriving within 45 days of the provider receiving the request.