Doubling your case capacity in the cloud
When Christensen & Hymas’ Needles server crashed, they turned to Filevine to save the day
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The Challenge
What do you do when your server crashes and your data disappears?
At Christensen & Hymas, a relentless focus on serving clients has always been the priority. When their IT consultant told them that they should switch to the cloud, they started to look at different cloud providers. They selected Filevine and started the migration process. One day, they woke up to their Needles server being completely dead and their backups a mess. They called their Filevine contact and within 24 hours were up and running on the cloud. Now despite the remote pressures of COVID, their staff is more productive and their firm is running more smoothly than ever.
How Filevine transformed each part of their firm, all in the cloud, all fully remote
Communicating with clients
Paralegals can text, call, email, and fax all from the central portal. Previously they had to patch together various systems and work fell through the cracks
Keeping clients satisfied
Because clients are now receiving consistent contact from the firm, their satisfaction levels dramatically increased
Reporting on firm activity
If any of the lawyers at Christensen & Hymas have a question they can generate a custom report for anything they need. No reliance on outside help at all!
Generating documents
Rather than having to create the same documents over and over again, Filevine helped them to automate building custom docs for the right case at the right time.
Searching documents
Using Filevine’s world-class character recognition software, they can now search through all of their existing documents for information saving time clicking through a shared drive for documents.
Faxing
As much as we would all love to be done with Faxing it is still a necessary evil. C&H uses Filevine to fax directly from the software without ever having to exit the platform.
