Texting: Keep clients happy, Preserve your privacy
Your clients want to text, and you want to let them have access to you, but there’s a problem or two with texting:
- You don’t have time to handle every single issue.
- You forget about a message on the phone and it falls through the cracks.
- You want to preserve your privacy and the line between work and personal life.
But the flip-side is that some of your clients simply wont work with you if they don’t have access to you on that level.
Filevine’s innovative texting solution solves all these problems.
- Text messages go straight to the case file, so nothing falls through the cracks.
- Any member of your team can respond in a timely manner, so the client gets the attention he or she wants.
- Your privacy remains unencumbered.
- The client feels connected and more satisfied with your service.