LOIS Voice Agents
Key features
Meet the AI phone agent built for law firms. It can qualify a new lead, share logistics with an existing client, or arrange next steps. Potential new clients get a real intake experience. Existing clients get answers. Spam gets filtered before it reaches you. And your team never gets pulled away from their work.
Answer every call
Lois Voice Agents picks up every inbound call, no matter the circumstances: after hours, during depositions, when staff is slammed, you name it. It qualifies the caller, handles the conversation, and transfers to the right person on your team when the conversation calls for it.
Work inside your existing systems
Voice Agents connects directly to Filevine and Lead Docket so it can take action, not just take messages. It handles routine inquiries without staff intervention: updates caller information in the file based on what they share, routes calls to the right person on the matter, and books appointments directly on their calendar.
See what's happening with your calls
Every call is tracked, transcribed, and centralized in one place. Monitor total calls, containment rate, average handling time, and call outcomes. You can see what's working, and fix what isn't.
How it works
The AI agent answers immediately. No hold music, no voicemail. It identifies who's calling and why, then handles the conversation from there
For new leads, it conducts a full intake: gathering details, qualifying the caller, and scheduling a follow-up if needed. For existing clients, it pulls up their case data and answers routine questions on the spot.
New leads are logged in Lead Docket. Qualified cases flow into Filevine. Appointments are scheduled. Transcripts are stored. No manual entry required.
Every call is tracked and centralized in your dashboard. You can see the containment rate, handling time, call outcomes, so you always know how your phone system is performing.
Works with the tools you already use
- Filevine
- Lead Docket
- Calendly 1
Not just an answering service
Third-party services pick up the phone. Lois Voice Agents knows your firm.
| Generic answering service | Lois Voice Agents | |
|---|---|---|
| Answers after hours | Yes | Yes |
| Shares logistics with callers | No | Yes |
| Logs leads automatically | No | Yes |
| Connects to Filevine | No | Yes |
| Tracks call performance | No | Yes |
| Schedules appointments | No | Yes |
| Answers after hours | |
|---|---|
| Lois Voice Agents | Yes |
| Generic answering service | Yes |
| Shares logistics with callers | |
|---|---|
| Lois Voice Agents | Yes |
| Generic answering service | No |
| Logs leads automatically | |
|---|---|
| Lois Voice Agents | Yes |
| Generic answering service | No |
| Connects to Filevine | |
|---|---|
| Lois Voice Agents | Yes |
| Generic answering service | No |
| Tracks call performance | |
|---|---|
| Lois Voice Agents | Yes |
| Generic answering service | No |
| Schedules appointments | |
|---|---|
| Lois Voice Agents | Yes |
| Generic answering service | No |
Every lead, answered
A potential client who can't reach you is a potential client who calls the next firm on the list. Lois Voice Agents answers every call, day or night, so you never miss an opportunity.
Connected intake
Third-party answering services don't know your cases. Lois Voice Agents does. It automatically pulls case data from Filevine, logs leads in Lead Docket, and routes calls based on who's calling and why.
Know your numbers
Most firms have no idea which calls converted, which were missed, or what it's costing them. Lois Voice Agents gives you a real-time view of your entire phone operation, so you can optimize spend and make informed decisions based on the full picture.
Your firm picks up. Every time.
Stop losing leads to missed calls and disconnected systems. Voice Agents answers, qualifies, and acts. Your team only deals with what actually needs their attention.
