Class Action and Spam

12 May, 2017

Canadian spammers are losing sleep and “battening down the hatches” in the weeks before July 1st. That’s the date when the final provisions of an anti-spam law go into effect, including the big boogey-man that most frightens unscrupulous bulk-emailers: a consumer’s right to sue. Canada’s Anti-Spam L...

New Tech Alert: The Textalyzer

28 April, 2017

We’ve written before that multitasking is a killer, but in the driver’s seat the metaphor becomes literal. New technology aims to cut down on distracted driving — and the information it gathers might prove invaluable in personal injury lawsuits. Texting while driving is increasingl...

Plaintiff-side lawyers take on airlines

21 April, 2017

With so many legal loopholes, how can attorneys hold airlines accountable? You’ve probably seen the cell phone footage by now: on April 9th, Kentucky resident Dr. David Dao was dragged, screaming and bloody, off a United flight. Though United CEO Oscar Munoz publicly apologized for the brutal “reacc...

Law Metrics: Find Your MVPs

14 April, 2017

Before we take a dive into the law metrics that build great legal teams, let’s talk basketball. The NBA Finals are just around the corner, and fans are already arguing over who will be named this season’s Most Valuable Player. Will Stephen Curry pull off a third-consecutive MVP (somethin...

Class Action Spotlight: Prison Labor

31 March, 2017

In 2014, prisoners at the Aurora Detention Facility sued the company locking them up. These plaintiffs, immigrants who were imprisoned by Immigration and Customs Enforcement (ICE), claimed that the Denver-based private detention center violated the Trafficking Victims Protection Act by forcing them ...

Metrics 101: Net Promoter Score

10 March, 2017

How to Get Your Net Promoter Score Analyze Your Success with One Beautiful Number Earlier this month, Nathan made the case that attorneys should jump into the world of metrics, and start analyzing Key Performance Indicators (KPIs). If you’re new to KPIs, you should start with a simple one. For...