4 Steps to Handling Phone Calls

23 August, 2019

Lawyers have a patchy history with the telephone. When the phone was invented, businesses were quick to jump on board. They saw right away that this new method of communication meant undreamt of efficiency and productivity. But their legal colleagues did not join them. Attorneys at the time worried ...

4 Ways to Increase Productivity

16 August, 2019

I’ve had extraordinary mentors throughout my life. But the person who taught me the deepest secret of success is still learning how to speak. My daughter Jane spends six hours every day in therapy. Through play and one-on-one attention, she’s learning how to work through the challenges t...

13 Ways to Support a Hacked Client

29 July, 2019

We’ve eradicated smallpox and nearly ended polio. But some viruses are only getting started. Cyberattacks are the fastest growing crime in the U.S. The FBI estimates that everyday cybercriminals conduct 4,000 ransomware attacks, and researchers warn a typical company suffers 130 security breaches ev...

How to Make Better Client Referrals

12 July, 2019

Tips and tricks that will boost your referral fees and expand your network. Successful legal practices are built on skill, intelligence, great client service and a variety of revenue streams. One lesser-appreciated stream is case referral fees. Referring cases to other attorneys can be a profitable...

Evolution of the Legal Machine

5 July, 2019

As a young lawyer in a large firm, there were a lot of rules to follow. It seemed that one of the most important rules was this one: “When summoned by a partner or senior associate, always show up with a notepad and at least two writing utensils.” (I broke that rule only once.) The firm put a lot of...

Avoid Malpractice Claims with Case Management Software

21 June, 2019

Becoming an attorney is not easy. There’s always a lot of schooling, followed by a period of intense and rigorous studying to pass a bar exam. Fortunately, attorneys as a whole are highly intelligent, hardworking and perfection-oriented people. But regardless of how skilled attorneys are, they will ...