Beat your clients to the punch!
In the fast-paced world of legal practice, it is not uncommon for attorneys to find themselves inundated with tens of thousands of cases stacked up on their desks.
As each case represents a unique set of circumstances and challenges, navigating the intricate legal pathways can be an overwhelming experience for clients. Their emotional pain and loss are often compounded by the confusion surrounding the labyrinth of the legal process. Consequently, they may resort to repeatedly contacting your team for updates and clarification, burdening your already strained staff.
You want to keep your clients in the loop every step of the way. You want them to know that you are on top of things. You’ve listened to a million CLEs that tell you it’s all about the client experience. At the same time, you need to read that brief, hire that employee, and a million other things. It’s tough to keep them apprised of everything you have going on. Hona solves your problem with a comprehensive platform that allows client updates that are custom-built for you.