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Site Reliability Engineer II

This role reports directly to the Manager of Reliability

Primary Duties and Responsibilities

  • Provide expertise to the team by efficiently and productively:
    • Developing playbooks, tools, and scripts to streamline processes and shorten problem resolution time
    • Automating the maintenance, deployment, security, and instrumentation of systems
    • Collecting, monitoring, aggregating, dashboarding, and alerting on software and server events
    • Identifying and fixing gaps in the availability of systems
    • Improving and defending the security of software and systems
    • Improving the CI/CD pipeline
    • Optimizing and creating hardware and cost efficiencies at scale
    • Documenting and diagramming processes, procedures, and best practices
    • Finding, learn, improve, or create new automation tools that are reliable, usable, and helpful to software development engineers to enable them to perform their work more efficiently
    • Providing knowledge and education on reliability, tools, process, and security to software development engineers
  • Work within assigned team to complete duties as assigned, while mentoring and reviewing more junior engineers
  • Be part of an on-call rotation with other team members to provide 24/7/365 database support
  • Communicate frequently, clearly, and effectively with various technical and management audiences

Knowledge and Skills

  • 6+ years of DevOps, Systems Administration, or Reliability Engineer experience
  • Excellent troubleshooting skills
  • Proven programming skills in two or more programming and scripting languages
  • Deep understanding of operational principles
  • Experience with Redis, ElasticSearch, MSSQL, Docker, AWS, Git, CI/CD Tools
  • Ability to work independently on assigned projects or with other team members as requested
  • Ability to complete work assignments efficiently and productively
  • Strong verbal and written communication skills


  • B.S. in computer science, information systems, a related field; comparable certifications; or equivalent direct work experience

Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine's equal employment opportunities, you may contact us at legal@filevine.com