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Chief of Staff to the CEO

Filevine is a rapidly growing software company that is pioneering a new way of managing complex requirements and tasks, saving our users valuable time, improving productivity and efficiency, and driving a higher level of customer satisfaction by improving communications. Filevine is known for powerful analytics, innovative organizational science, and a world-class user experience. The company has an extraordinary team of passionate professionals who love working together to help organizations thrive.

Think you’d bring something incredible to our team? Then we should talk. We’re always looking for top-shelf talent, so feel free to take a look at our current job openings—you might be exactly who we’re looking for.

The Chief of Staff to the CEO is responsible for driving the execution of special projects as defined by the CEO. The Chief of Staff generally works behind the scenes to solve problems, mediate disputes, and deal with issues before they are brought to the CEO. Often Chiefs of Staff act as a confidant and advisor to the chief executive, acting as a sounding board for ideas.

Additionally, they work on diverse projects based on the CEO’s priorities and manage a wide variety of initiatives as determined by the CEO. They work on short-term, ad-hoc, as well as longer-term analyses and projects, map out processes and develop efficiencies and improvements, research and develop content for internal and external use, and work closely with all departments as needed to execute initiatives. 

Responsibilities

  • Act as a thought partner to the CEO and assist on all aspects of company growth, management, and operations
  • Deliver successful project management and work with external stakeholders and teams on strategic efforts that require hands-on experience across multiple functional disciples and business organizations
  • Research, collect data, and report findings back to the CEO 
  • Serve as a sounding board to the CEO and provide advice and feedback
  • This role will serve to fiercely protect the CEO’s time by ensuring energy is spent on identified and strategic priorities
  • You are also expected to hold the CEO accountable by pushing back and steering when misalignment occurs
  • Provide ad hoc support on projects small to large; this could include research, supporting the roll-out of internal initiatives, project management and more
  • Analyze opportunities, summarize findings, develop go-forward plans, and act as part of the ongoing team to translate recommendations into results

Competencies

  • Critical thinking: ability to access and navigate complex issues, challenges, and opportunities; analyze data from various sources to form comprehensive solutions or outcomes; ability to develop and execute an appropriate course of action to complex situations; ability to recommend a course of action that is consistent with available facts, constraints, and probable consequences
  • Executive mindset: build strong rapport with senior leadership, system level thinking not functional level thinking, synthesizing and summarizing, clarity of communication
  • Emotional intelligence: ability to read situations and people, understand team and functional dynamics, be seen as a proxy for the CEO and sought out for their guidance, act as an additional set of eyes and ears to identify “early warning’ signals across the company of potential barriers/roadblocks and be able to dispel

Skills & Qualifications

  • Education: BA/BS but with a preference for MBA
  • 5+ years of overall experience with at least 3 years in an operating role within a high growth technology business or a minimum of 2 years in a strategy consulting role or similar role with a rigorous approach to analytical thinking
  • Preferred: 2+ years of SaaS experience
  • Experience with data analysis, with a strong preference for those highly skilled in Microsoft Excel 
  • Proven experience organizing and directing multiple teams and departments
  • Excellent written and verbal communication
  • Extremely versatile, dedicated to efficient productivity
  • Experience planning and leading strategic initiatives
  • Strong project reporting skills, with a focus on interdepartmental communication
  • Experience seeing projects from early ideation and research through to testing and implementation
  • Past experience in a fast-paced, growing startup

Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com