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Implementations Data Ops Consultant

The primary objective of this position is to ensure that our clients are happy and successful in expanding their footprint with Filevine. To make sure they get off on the right foot, you will assist the implementation consultant in handling data transformation, technical design & other front-end configuration during implementation stage that sets them up for success and growth.

Job Scope:

  • Interview stakeholders to understand design requirements and assess technical feasibility
  • Make recommendations to address complex custom implementation needs
  • Perform data transformation, technical design & other front-end configuration
  • Conduct supplementary product trainings as needed to users, managers, and administrators
  • Triage issues that arise during implementation

Impact:

  • Ensure projects deliver customer value by increasing adoption and customer satisfaction
  • Effectively communicate project expectations to internal/external team and customers
  • Simplify complex technical topics during presentations
  • Share best practices across Filevine and with customers

Preferred Qualifications:

  • Bachelor’s degree or equivalent experience
  • SaaS implementation experience
  • Organized, detailed oriented and timeline driven
  • Ability to multitask
  • Interpersonal and communication skills are a must
  • Experience implementing custom design solutions.
  • Complex problem-solving experience
  • Microsoft Excel proficiency
  • SQL/MSSQL/MySQL
  • AWS experience

Company Perks:

  • Competitive compensation and benefits package
  • Open office working atmosphere
  • Laptop upon hire
  • Free snacks and drinks
  • Ergonomic and height-adjustable workstations
  • Opportunity to learn from a dedicated leadership team
  • Dynamic, rapidly growing company, focused on helping organizations thrive

Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine's equal employment opportunities, you may contact us at legal@filevine.com